Junior Personal Shopping Operations Coordinator (f/m/d)

To support our Personal Shopping team we are searching for a Junior Personal Shopping Operations Coordinator (f/m/d) to be based in our warehouse in Leipzig.What You Will DoProvide operational and administrative support to the Personal Shopping team to ensure smooth day-to-day operationsAssist with stock management activities, including supporting reporting, monitoring availability, and coordinating stock transfer requestsManage logistics-related tasks such as creating DHL shipping labels and coordinating parcel pick-upsHandle operational client requests, including processing Tax Free forms and coordinating special ordersFollow up on Personal Shopping requests related to warehouse stock and report damaged or defective items on behalf of the PS teamIdentify operational issues and proactively contribute to resolving them in a timely and efficient mannerEnsure adherence to standard operating procedures to support efficient business operationsMaintain clear and accurate operational documentation and procedures for internal referenceWho You AreExcellent verbal and written communication skills in English; German is a plusPrevious experience in operations, preferably within luxury retail or e-commerceExperience working with ERP systems and strong proficiency in Microsoft Office, particularly Excel, PowerPoint, and OutlookStrong digital literacy and confidence working with operational systems and toolsHighly organized with the ability to manage multiple tasks simultaneously and work efficiently under deadlinesA proactive problem-solver with a solution-oriented mindsetA collaborative team player who communicates confidently and effectively with different departmentsDetail-oriented with a strong focus on accuracy and operational excellenceWhat We OfferUp to 32 days of holiday, depending on the length of service, starting with 28 daysLanguage & e-learning coursesStaff discount of up to 30%Discounted mealsFree daily supply of hot drinks and fresh fruitExclusive canteen and roof terrace for a relaxing breakAttractive 'Refer a Friend' referral programCompany pension schemeDiscounted membership for selected sports platforms & gymsFree local transportIndividual support on mental health & well-being Social DayEmployee Share Purchase Plan