About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator.
Things We Care About
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.
Our Challenges
Carrier APIs differ a lot across countries, providers and regulatory regimes. Provisioning, porting, and eSIM lifecycle management happen in real-time with hard SLA requirements. Usage tracking, billing, and payments span multiple currencies and jurisdictions. Our systems need to be observable, operable, and resilient. When a carrier integration fails at 3am in a market far away, we need to know about it before the customer does.
Our engineering team is doubling in 2026. In the next step of our journey, we're building out a senior IC track, hiring multiple staff and principal engineers.
What You'll Do
- Design and evolve cross-cutting architectures (event-driven systems, multi-carrier integrations, multi-tenant platform patterns) and establish the governance and review practices to keep them coherent as we grow.
- Raise the bar on operational excellence: observability, SLOs, graceful degradation, and the processes and culture around incident response, on-call, and production ownership.
- Find the places where AI changes the work, primarily in our platform and engineering practices, and push those forward.
- Mentor senior engineers and help define what the senior IC growth path looks like at Gigs.
- Ship production code and shape technical strategy with our engineering leadership.
What We Expect on Day 1 (and in the Interviews)
- Experience developing, running, and maintaining distributed systems and event-driven architectures at scale.
- Strong operational instincts. You think about observability, failure modes, alerting, and graceful degradation as first-class concerns.
- Experience navigating and rationalizing polyglot environments.
- Experience with agentic AI development.
- Track record of driving technical outcomes across teams without direct authority.
Nice to Have
- Experience in telecom, payments, or multi-market API platforms.
- Familiarity with any of our stack (React, TypeScript, Next.js, Ruby, Go).
- Experience at companies during a similar scaling phase (50 → 200 engineers).
- Background in domain-driven design or platform/product boundary work.
Salary Range: €/£125,000 - 150,000.
Work at Gigs
At Gigs, we value in-person collaboration. We support flexibility where it makes sense. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site.
What We Offer
Competitive compensation and stock options, stipends for your home office or work setup, a budget for learning and development, and a free phone and international data plan.