(Senior) Product Manager Webshop (m/f/d)

Be part of our international Product Management team and play a key role in shaping the webshop behind Europe’s leading ticketing platform.From mobile to desktop, our platform connects fans with live events in 25+ countries and enables over 300 million seamless ticket purchases every year.Working closely with agile, cross-functional teams, you’ll help build and evolve a platform that connects millions of fans with unforgettable live moments — every single day.In this role, you’ll take ownership of one of the core components at the heart of that experience.What To ExpectYou take strategic and operational end-to-end responsibility for our revenue domain, covering cross-sell in checkout and after-sales, order communication, and MyAccount, with a clear focus on revenue growth, conversion optimization, and customer satisfaction.You develop a data-driven monetization strategy for existing and new cross-sell services, derive business cases, and prioritize initiatives based on expected customer and business impacts.You systematically identify revenue potentials along the customer journey, formulate clear hypotheses, and validate these through experiments (A/B tests), quantitative analyses, and qualitative research methods.You translate market requirements and internal stakeholder needs (e.g., from Customer Care, Marketing/CRM, Resale, or Mobile/Web) into scalable product solutions, clear roadmaps, and actionable backlogs.In collaboration with UX, you design user-centered and conversion-optimized experiences. With your development team, you drive robust, API-based, and compliant implementations – with accurate tracking and high data quality.In an agile environment, you create a clear product vision and prioritize value-oriented development according to defined KPIs (Conversion, Attach Rate, AOV, Support Reduction, Compliance, Messaging Effectiveness).You act as the central point of contact for your domain, align stakeholders up to management level, and make confident, data-driven decisions with a clear outcome focus.What You´ll NeedUniversity degree and at least 4 years of relevant experience as a (Senior) Product Owner or (Senior) Product Manager in digital product development – ideally in an e-commerce or digital business context.Strong analytical mindset with the ability to derive actionable insights from data.Proven track record of collaborating effectively with Engineering, UX, and (international) business stakeholders to develop user-centric and commercially impactful solutions.Excellent skills in identifying customer problems, evaluating solution options, and clearly defining structured, testable, and cross-functionally understandable requirements.Experienced in agile delivery environments and confident in managing complex prioritization, iterative product development, and stakeholder alignment.Outstanding communication skills with the ability to translate complex product and technical topics into clear, audience-appropriate language.Fluent in German and English, both written and spoken.We value diversity and treat all applications equally – regardless of gender, background, age, religion, disability, or sexual orientation. Different perspectives enrich our team and make EVENTIM stronger.