Lovehoney Group is the world's leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and fresh perspectives on intimacy. We employ over 800 passionate individuals across 11 global offices.
We are currently looking for a Senior Growth Manager, Marketplaces who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Director of Marketplaces, your focus will be on driving growth, data and commercial performance across the global marketplace business, spanning Amazon, Walmart and a growing number of commercial marketplaces. You will own reporting and forecasting, lead strategic projects across regions, and act as a key partner to the Director of Marketplaces.
What You Will Do
- Own global marketplace data and reporting, integrating Amazon SP-API and Advertising API data into the warehouse, building reports in Superset and ensuring data accuracy across AMER, EMEA and APAC.
- Drive growth across regions and marketplaces by codifying successful approaches into playbooks, rolling them out globally, onboarding new commercial marketplaces and owning account performance and P&L.
- Own stock health and forecasting, using global stock reporting to challenge account managers and the replenishment team and inform purchase order decisions and demand forecasts.
- Act as a key partner to the Director of Marketplaces, owning weekly and monthly business reviews, presenting to senior and C-level stakeholders, supporting the budgeting process and providing leadership continuity when the Director is away.
- Lead automation and AI initiatives, building tools and workflows using platforms such as Claude, ChatGPT and Gemini to improve team efficiency, while mentoring regional account managers.
What You Should Bring
- 4+ years' hands-on experience with Amazon and marketplaces, ideally gained working directly with or for an Amazon brand; a university degree or equivalent seller experience.
- Proven ability to manage projects independently, taking a brief through to delivery across a large, matrixed and global organisation.
- Exceptional Excel and PowerPoint skills, strong knowledge of Amazon KPIs including advertising metrics, and confidence with forecasting, budgeting, P&L and data quality in tools such as Superset.
- Fluent English is essential; German is a strong plus, with additional marketplace languages such as Spanish, Italian or French welcome.
- An AI-native, automation-first approach and experience using tools such as Claude, ChatGPT or Gemini is desirable.
What We Can Offer You
A welcoming workplace with drinks, snacks, and team-building events. Discounts at high street retailers, hotels, and service providers, plus 50% off Lovehoney products. Hybrid work model (3 days per week in-office) with up to 4 weeks remote work per year and 25 days' holiday plus an extra day per year of tenure. Customised training opportunities and biannual feedback cycles. Gym benefits and a mental wellbeing platform. Complimentary 1Password Family account.
Our Interview Process
CV review → Interview with Talent Acquisition → Hiring Manager Interview (MS Teams) → Task preparation → Hiring Team Interview (on-site with task presentation).