Customer Success Manager

About the Role

This is a part-time (15–20 hours/week) Customer Success Manager role at an early-stage healthtech startup building software for veterinary practices. You'll be the primary point of contact for a growing base of customers, helping them get real value from the product while feeding their insights back to the team.

What You'll Do

• Onboard new veterinary practices and ensure a smooth, supported start.
• Manage relationships with 100 customers as their trusted day-to-day contact.
• Proacti…