Customer Success Manager

About the Role

This is a unique opportunity to join a fast-growing, Seed-stage AI startup in Munich as its first Customer Success Manager. The company automates inside sales workflows — quoting, order processing, and customer inquiries — for distributors and manufacturers using AI, integrating directly with enterprise ERP and CRM systems such as SAP and Oracle. You'll own the complete customer journey from day one, working hand-in-hand with the Chief Product Officer, sales, and engineering tea…